Liability Disclaimer
Effective Date: July 1, 2024
This Liability Disclaimer outlines the terms under which NayNays Puppers operates. By engaging with our services, purchasing our products, or using our website or affiliated content, you acknowledge and agree to the following:
1. General Terms of Use
By accessing, purchasing, participating in, or engaging with any product, service, consultation, website feature, or social media platform associated with NayNays Puppers, you (the “Client,” “User,” or “Customer”) acknowledge and agree to the following terms, conditions, and disclaimers.
This agreement applies to all offerings including but not limited to dog training, behavior consultations, educational content, downloadable resources, dog treats and consumables, virtual sessions, events, and affiliate-recommended products or services.
1.1 Voluntary Participation & Assumption of Risk
Your use of NayNays Puppers’ services and products is completely voluntary.
You accept full responsibility for any risk, loss, damage, injury, illness, or financial impact that may arise from participating in, consuming, or applying anything provided by NayNays Puppers.
By proceeding with any purchase, registration, or engagement, you are confirming that you understand and willingly accept these risks.
1.2 No Guarantees or Warranties
NayNays Puppers provides information, services, and products based on professional knowledge and experience, but makes no guarantees as to outcomes, performance, effectiveness, or satisfaction.
All services and recommendations are provided “as is” without warranties, either express or implied, including but not limited to:
The effectiveness of dog training or behavior modification programs
The suitability of treats for your pet
The accuracy or completeness of educational resources
The safety or reliability of third-party products or links
Results may vary significantly depending on individual circumstances, including but not limited to dog temperament, owner consistency, environment, and health conditions.
1.3 Personal Responsibility
You agree that the decision to use any NayNays Puppers service or product is made solely by you, and that you assume 100% personal responsibility for your pet’s care, training, feeding, and safety.
You are responsible for:
Ensuring all information you provide is honest and accurate
Supervising your pet during any activity, training, or treat consumption
Following all safety, handling, feeding, and training recommendations
Disclosing any history of aggressive behavior, health issues, or known sensitivities before participating in services
1.4 Limitation of Liability
To the fullest extent permitted by law, NayNays Puppers, its owner(s), employees, affiliates, independent contractors, and representatives are not liable for any:
Direct, indirect, incidental, or consequential damages
Injuries, illnesses, or behavioral incidents involving pets, people, or property
Medical or veterinary bills
Emotional distress or psychological trauma
Legal claims or third-party disputes arising from your use of our services or products
1.5 Parental & Household Responsibility
If children or other household members are present during sessions, events, or virtual services, you acknowledge that it is your responsibility to supervise and protect them.
NayNays Puppers is not liable for physical or emotional harm to household members or visitors resulting from dog behavior or failure to follow provided guidance.
1.6 Agreement to Indemnify
You agree to indemnify, defend, and hold harmless NayNays Puppers and its affiliates from any claims, demands, damages, liabilities, costs, and expenses (including legal fees) arising from:
Your use of our products or services
Your violation of any terms in this agreement
Your dog’s actions or behavior before, during, or after training
Any third-party claims resulting from your actions or omissions
1.7 Updates to Terms
NayNays Puppers reserves the right to modify or update these General Terms of Use at any time. Continued use of our services after such changes constitutes acceptance of the updated terms. It is your responsibility to review the most current version available on our website.
2. Dog Training Services (In-Person & Virtual)
NayNays Puppers provides a range of dog training services including, but not limited to, in-person sessions, virtual coaching, private lessons, group classes, enrichment programs, behavior-focused training, and training resources.
By participating in any training service offered by NayNays Puppers, you agree to the following:
2.1 No Guarantees or Promises of Results
While we make every effort to help your dog succeed, NayNays Puppers does not guarantee specific results from any training program or session.
Every dog is unique and progress depends on multiple variables including but not limited to:
Genetics
Past experiences or trauma
Environmental factors
Consistency and follow-through by the owner/handler
Medical conditions and pain management
You acknowledge that training is an ongoing process, and that behaviors may resurface without continued reinforcement.
2.2 Voluntary Participation & Assumed Risk
Participation in any training program is strictly voluntary and undertaken at your own risk.
You acknowledge and accept that training and behavior work may involve exposure to:
Other dogs or animals
New environments or unfamiliar settings
Training equipment (leashes, collars, harnesses, muzzles, etc.)
Physical handling or redirection
Distractions or stressors for the dog
You assume full responsibility for any injury, loss, or damage to yourself, your dog, your property, or third parties that may occur during or after a training session.
2.3 Owner Responsibility & Duty of Care
As the dog’s legal guardian, you agree that:
You are solely responsible for the supervision, management, and behavior of your dog during all training activities.
You will follow the safety instructions, training protocols, and environmental management strategies provided by NayNays Puppers.
You will ensure that all necessary safety tools (e.g., secure leash, proper collar, muzzle if needed) are used appropriately.
You will notify NayNays Puppers in advance of any behavioral issues, health conditions, or bite history.
You will not leave your dog unsupervised in an environment where they could harm themselves, others, or property.
2.4 Aggression & High-Risk Behaviors
If your dog has a known history of aggression, biting, reactivity, or other high-risk behaviors, you must disclose this before booking any session.
NayNays Puppers reserves the right to refuse or terminate services if safety is compromised or if full disclosure is not provided.
You understand that no training program can completely eliminate risk when dealing with aggressive or unpredictable dogs, and you agree to take all necessary precautions, including the use of muzzles or separation tools when advised.
NayNays Puppers is not liable for any injury, bite incident, or legal claim arising from your dog’s behavior.
2.5 Medical Fitness & Veterinary Clearance
You affirm that your dog is physically healthy and free of any contagious conditions before attending training sessions.
You agree to inform NayNays Puppers of any medical concerns, physical limitations, or injuries prior to training.
If your dog is on medication or has a diagnosed behavioral/medical condition, you agree to consult your veterinarian before participating.
NayNays Puppers is not liable for:
Injury resulting from underlying or undisclosed health issues
Behavioral or physical deterioration due to pre-existing medical conditions
Any illness, injury, or health complication requiring veterinary care during or after training
2.6 Environment & Equipment
For in-person sessions, the training environment (your home, yard, park, etc.) must be safe, secure, and free from hazards.
NayNays Puppers is not responsible for:
Injury caused by unsafe surfaces, broken fences, or unsecured spaces
Dogs escaping, bolting, or ingesting unsafe items during sessions
Damage to your property or furnishings as a result of training activity
You agree to use all training tools (leashes, clickers, crates, barriers, etc.) as directed, and to not modify or misuse them outside of the guidance provided.
2.7 Group Sessions, Pack Walks, and Events
If attending a group class, workshop, or public walk:
Dogs must be on leash unless otherwise directed
You are responsible for maintaining control at all times
Disruptive, aggressive, or sick dogs may be asked to leave the session without refund
NayNays Puppers is not liable for:
Dog fights, leash tangles, or accidental contact between participants
Property damage or injury caused by another participant's dog
Behavioral regression triggered by group exposure
2.8 Virtual Training Sessions
Virtual training is conducted via video call or pre-recorded media. Effectiveness depends on clear communication, accurate reporting of behavior, and proper implementation.
NayNays Puppers is not responsible for:
Misinterpretation of training advice or exercises
Inability to assess full context due to limited video angles or distractions
Injuries or mishaps occurring while following advice without supervision
Internet or device-related issues during sessions
You agree to create a calm, distraction-free, and safe environment during virtual sessions and to follow all instructions carefully.
2.9 Waiver of Liability
By participating in any dog training service (in-person or virtual), you agree to:
Release, waive, and discharge NayNays Puppers from all liability for injury, illness, property damage, emotional stress, or death arising out of your participation.
Accept full responsibility for your dog’s conduct before, during, and after training.
Assume responsibility for following through with homework, training assignments, and safety protocols.
Hold harmless NayNays Puppers for any outcome resulting from your use or misapplication of training advice, tools, or content.
3. Behavior Consultations & Assessments
NayNays Puppers offers behavior consultations and assessments designed to evaluate and provide recommendations for addressing undesirable or unsafe dog behaviors. These services are intended to offer guidance based on professional experience but do not guarantee specific behavioral outcomes. All participation is voluntary and undertaken at the client’s own risk.
3.1 Nature of Service
Behavior consultations are based on the information provided by the owner and on observed behavior during the session(s).
Advice, training plans, and strategies are tailored to the individual case but are not one-size-fits-all. Behavioral progress depends on multiple factors including genetics, environment, prior experiences, consistency, and the owner's ability to implement recommendations.
3.2 Risks and Assumptions
By participating in a behavior consultation, you understand and accept the following:
Some behavior concerns (such as aggression, reactivity, fear-based responses, separation anxiety, or compulsive behaviors) may never be fully resolved and must be managed rather than “cured.”
Engaging in behavior modification protocols may temporarily increase behavioral outbursts, emotional responses, or stress before improvement occurs.
Certain behaviors, particularly those involving aggression, resource guarding, or severe anxiety, carry inherent risks to both people and animals.
NayNays Puppers is not liable for:
Injury to persons, animals, or property resulting from the behavior of your dog during or after the consultation
Escalation of behavior due to implementation of suggested protocols
Emotional distress or frustration experienced by dog owners or household members
Any incident resulting in the need for emergency response, legal action, medical care, or veterinary intervention
3.3 Veterinary & Medical Responsibility
Behavior consultations are not a substitute for veterinary evaluations or diagnostics. If your dog’s behavior is suspected to be medically influenced (e.g., pain, neurological disorder, thyroid imbalance), it is your responsibility to consult a licensed veterinarian.
NayNays Puppers does not provide veterinary advice or treatment and is not liable for outcomes resulting from undiagnosed medical conditions.
3.4 Responsibility of the Dog Owner
You agree to provide full and accurate disclosure regarding your dog’s history, behavior, bite incidents, health conditions, triggers, and past training.
You accept full responsibility for:
Monitoring your dog’s behavior and reactions
Ensuring all family members follow safety protocols
Proper use of any tools or techniques suggested
Ensuring the safety of other animals, household members, guests, and the public
3.5 Recommendations & Tools
NayNays Puppers may recommend specific tools (e.g., muzzles, leashes, barriers) or environmental changes to manage behavior.
It is the owner's responsibility to use these tools safely and correctly. Misuse or failure to follow instructions is solely the owner’s liability.
3.6 Post-Consultation
Following a consultation, NayNays Puppers is not liable for future incidents involving the dog, regardless of whether the owner chose to follow or disregard provided guidance.
It is strongly advised that owners maintain consistent follow-through and seek continued support as needed.
4. Dog Cookies, Treats, and Consumables
NayNays Puppers offers handmade dog cookies and treats made with care, using high-quality, human-grade ingredients. While we take great pride in the freshness, safety, and taste of our products, the purchase and consumption of these goods are entirely at the pet owner’s discretion and risk.
By purchasing or feeding any NayNays Puppers treat, you acknowledge and agree to the following terms:
4.1 Ingredient Responsibility
All treat ingredients are clearly listed on product packaging and online listings.
Treats may contain potential allergens including but not limited to:
Peanut butter, dairy, eggs, oats, wheat, beef broth, bacon, pumpkin, apples, bananas, honey, or natural flavorings.It is the sole responsibility of the purchaser to review ingredient lists and ensure the treats are safe and appropriate for their individual dog’s dietary needs, sensitivities, and medical conditions.
If your dog has any known allergies, food intolerances, or dietary restrictions, you must consult with your veterinarian prior to offering any new treats.
NayNays Puppers is not liable for:
Allergic reactions or food sensitivities
Upset stomach, vomiting, diarrhea, or digestive issues
Skin issues, itchiness, or behavioral changes triggered by food
Any illness or medical complication requiring veterinary care due to treat consumption
4.2 Supervision & Feeding Guidelines
All dogs should be supervised during treat time, especially when given larger or denser cookies.
Treats should be fed in appropriate quantities and sizes based on your dog’s weight, age, chewing ability, and overall health.
NayNays Puppers is not liable for:
Choking hazards
Damage to teeth, gums, or mouth
Inappropriate feeding or overconsumption
Adverse reactions caused by misuse, overfeeding, or failure to monitor your pet
4.3 Use of Treats in Training or Behavior Work
If used in conjunction with training, behavior modification, or enrichment:
Owners must ensure treats do not interfere with the dog’s primary diet or veterinary treatment plan.
NayNays Puppers is not responsible for the effectiveness of treat use during training nor any changes in behavior resulting from dietary reinforcement.
4.4 Product Freshness & Storage
Treats should be stored in a cool, dry place and consumed by the "best by" date on the label.
Exposure to heat, humidity, or improper storage may affect texture and freshness.
NayNays Puppers is not responsible for spoilage due to improper storage after delivery.
4.5 Shipping, Damage & Consumption
Treats are packaged with care; however, crumbing or breakage during shipping is common and does not affect quality.
NayNays Puppers is not liable for damaged cookies during shipment unless there is a confirmed issue with fulfillment (such as incorrect item sent).
Cookies may vary in color, texture, or shape from batch to batch due to their handmade nature.
4.6 No Medical or Dietary Claims
NayNays Puppers treats are not prescription products and are not intended to diagnose, treat, cure, or prevent any disease or condition.
We do not provide dietary consultation services, veterinary nutrition, or guarantees for dogs with special health needs.
4.7 Waiver of Liability
By purchasing or using any NayNays Puppers consumables, you agree to:
Accept full responsibility for choosing treats based on your dog’s health and safety
Supervise all consumption and control portion sizes responsibly
Waive all claims against NayNays Puppers for injury, illness, choking, allergic reactions, or any adverse event resulting from use of our edible products
5. Digital Content, Courses, Downloads & Blog
NayNays Puppers offers a variety of digital resources including blog articles, training templates, educational guides, online courses, downloadable forms, checklists, printables, eBooks, and video content. These tools are designed to support dog owners in their journey of care, training, enrichment, and behavior management. However, use of these materials is entirely voluntary and subject to the following terms:
5.1 Informational Use Only
All digital content provided by NayNays Puppers is intended for general educational and informational purposes only.
These materials are not intended to:
Serve as a replacement for in-person training or behavior intervention
Diagnose behavioral or medical conditions
Substitute for the advice of a veterinarian, certified trainer, or licensed professional
NayNays Puppers does not guarantee that use of our digital content will result in behavioral improvement, training success, or any specific outcome.
5.2 User Responsibility
By downloading, accessing, or engaging with any digital material, you agree that:
You are responsible for determining the appropriateness and safety of applying any advice or strategy in your individual situation.
You understand that training, enrichment, and behavioral outcomes depend on consistency, experience, your dog’s temperament, and environmental variables beyond our control.
NayNays Puppers is not liable for:
Any injury, harm, behavioral regression, or emotional distress resulting from use of our digital materials
Damage to your home, property, or others caused by misapplication of the techniques or routines provided
Illness or injury sustained while using information (e.g., enrichment toys, DIY treat recipes, outdoor activities)
5.3 Not Professional Advice
Content published via our blog, newsletters, social media, emails, or course platforms is not a substitute for professional veterinary care, legal consultation, or clinical behavior evaluation.
While we aim to share thoughtful, informed insights, NayNays Puppers does not assume legal, medical, or financial responsibility for how content is interpreted or used.
5.4 Technical Issues & Access
While we strive to ensure smooth access to digital content, NayNays Puppers is not responsible for:
Device incompatibility or user error
Loss of internet connection
Issues accessing third-party platforms used to host our materials
Inability to download, open, or view files once distributed
You must ensure your device meets the technical requirements and that your email address is correct when purchasing or signing up.
5.5 Refunds & Final Sale
All digital content, including downloadable products and online course access, is non-refundable and final sale.
Due to the nature of digital files, once access is granted or a file is delivered, it cannot be returned or exchanged.
If a file is corrupted or inaccessible due to a technical fault on our end, please contact us within 7 days for resolution.
5.6 Ownership & Intellectual Property
All digital content, logos, guides, visuals, course structures, text, and graphics are the intellectual property of NayNays Puppers.
By purchasing or downloading content, you receive a limited, non-transferable license for personal, non-commercial use only.
You may not:
Reproduce, distribute, or share content in part or full without written permission
Resell or modify materials for commercial use
Post materials publicly or upload them to shared repositories or forums
Violations of these terms may result in legal action, revoked access, and financial penalties.
5.7 Content Updates & Expiration
Digital materials may be updated, revised, or removed at any time at the discretion of NayNays Puppers.
Lifetime access refers to the lifetime of the product, not the lifetime of the customer. Content may be archived or discontinued based on relevance, platform changes, or business decisions.
We are not responsible for files not saved or backed up by the user before access expires or is removed.
5.8 Waiver of Liability
By accessing or using any digital content provided by NayNays Puppers, you agree to:
Use such content at your own risk
Acknowledge that you are responsible for the safety of your dog, household, and property when implementing any advice
Release NayNays Puppers from all liability related to the use, misuse, interpretation, or impact of digital material
Accept full responsibility for any behavioral, physical, or emotional outcomes that may occur as a result of using our content
6. Virtual Services & Online Communication
NayNays Puppers provides a variety of virtual services including but not limited to:
One-on-one online training sessions
Virtual behavior consultations
Digital check-ins or progress reviews
Webinars, live Q&A sessions, and group coaching calls
Follow-up messages or advice shared via email, video, chat, or social media
By participating in any virtual service or engaging in online communication with NayNays Puppers, you acknowledge and agree to the following:
6.1 Nature & Limitations of Virtual Services
Virtual services rely heavily on video, audio, photos, and written communication, which may limit the trainer’s ability to fully assess the behavior, body language, and nuances of your dog’s environment.
Recommendations are based on client-provided information and the limited viewable behavior captured during online sessions or shared media.
NayNays Puppers is not liable for:
Misinterpretation of behavior due to limited visual/audio quality or incomplete information
Behavioral escalation or safety concerns arising from implementation of advice outside our observation
Environmental hazards, distractions, or misuse of tools in your training space
Any injury, illness, or damage that occurs as a result of executing training activities remotely without professional supervision
6.2 User Responsibilities
By engaging in virtual services, you agree to:
Provide honest, complete, and timely information about your dog’s history, behavior, environment, health, and household.
Prepare a safe, distraction-free training space before each session. This includes ensuring:
The dog cannot escape or injure itself
The space is free of hazards (e.g., sharp objects, slippery floors, off-leash access to roads)
Family members or other pets do not interfere with training
Follow all instructions carefully, including equipment use, handling, and environmental setup.
Failure to follow these requirements may increase the risk of injury or ineffective outcomes, for which NayNays Puppers is not responsible.
6.3 Internet, Devices & Platform Use
Virtual services are typically delivered via third-party platforms (e.g., Zoom, Google Meet, social media messaging, or email).
NayNays Puppers is not responsible for:
Internet outages, disconnections, or lag
User device failures or software issues
Missed sessions due to time zone confusion or late arrivals
Security vulnerabilities inherent to third-party platforms
You are responsible for maintaining a stable internet connection, arriving on time, and understanding how to access the platform.
6.4 Session Recording & Consent
You may not record sessions, screen-share content, or distribute any training materials without prior written consent from NayNays Puppers.
Any materials shared (videos, worksheets, replays) are for personal use only and remain the intellectual property of NayNays Puppers.
NayNays Puppers may record sessions for internal use (e.g., reviewing a behavior pattern) with client consent.
6.5 Support Boundaries
Support provided through email or messaging (e.g., follow-up questions, homework reviews) is offered as a courtesy and may have response time limitations.
NayNays Puppers is not obligated to provide emergency behavior support or 24/7 assistance outside of scheduled sessions.
For urgent safety concerns or medical emergencies, you agree to contact a licensed veterinarian, behaviorist, or local emergency service provider.
6.6 Risks of Remote Implementation
You acknowledge that all training carries inherent risk, and remote coaching may amplify these risks due to the lack of direct supervision.
NayNays Puppers is not liable for:
Accidental injury to pets, people, or property during training
Misuse of tools or improper handling based on client interpretation
Negative behavioral changes, setbacks, or escalation
Any veterinary or medical costs resulting from training attempts made during or following virtual sessions
6.7 Waiver of Liability
By engaging in virtual training or remote communication, you agree to:
Release NayNays Puppers from all liability for injuries, damages, or losses incurred during or after virtual service participation
Accept full responsibility for your dog’s safety and the implementation of advice given remotely
Indemnify and hold harmless NayNays Puppers from any claims, costs, legal action, or expenses arising from your participation in or application of virtual services
7. Events, Public Meetups, & In-Home Services
NayNays Puppers may offer a variety of services and appearances outside of traditional training sessions, including but not limited to:
Community events, dog expos, fairs, and educational pop-ups
Group pack walks, public training sessions, and socialization meetups
In-home training or consultation visits
Small-group workshops or private bookings in rented venues or outdoor spaces
By choosing to participate in or host any of the above services, you acknowledge and agree to the following terms and risks:
7.1 Voluntary Participation & Inherent Risks
All event participation or home-based services are completely voluntary, and you accept full responsibility for your own safety, your dog’s behavior, and any related consequences.
You acknowledge that being in public, unfamiliar environments, or allowing a trainer into your home carries inherent risks, including:
Exposure to unfamiliar dogs, people, and distractions
Increased likelihood of behavioral reactions (e.g., barking, lunging, fear-based aggression)
Potential property damage or injury
Sensory overload or overstimulation for your pet
7.2 Dog Owner Responsibility
Whether in public or at home, you agree to:
Maintain full control of your dog at all times (physically and behaviorally)
Ensure your dog is leashed, secured, or confined as required by the setting
Clean up after your dog (e.g., waste, accidents, shedding, drool)
Disclose any relevant behavioral history, health conditions, or reactivity prior to participation
Supervise all children or guests accompanying you, and ensure they follow event rules or safety instructions
Assume liability for any damage, injury, or disruption caused by your dog, including to other participants, animals, personal property, or public spaces
NayNays Puppers is not responsible for:
Fights, bites, or tension between dogs or people
Dogs escaping or bolting in outdoor or unsecured environments
Behavioral setbacks caused by unpredictable social exposure
Any medical, legal, or emotional outcome resulting from a public or in-home interaction
7.3 In-Home Services
When services are provided at your residence (for training, consultation, evaluation, or delivery):
You agree to provide a safe, accessible, and respectful environment
All dogs must be confined or properly introduced based on trainer instructions
NayNays Puppers is not liable for:
Accidental damage to flooring, furniture, walls, or home materials due to dog activity
Interactions with other household animals or children
Items chewed, scratched, broken, or soiled by your dog during training
Injury to your dog or others due to layout hazards, unsecured fencing, exposed chemicals, or other household dangers
You may be asked to sign an in-home liability waiver acknowledging these risks prior to services being rendered.
7.4 Public Venue Agreements
You acknowledge that events or meetups may take place on private or public property (e.g., parks, retail stores, rental spaces), and that participation may be subject to third-party rules and regulations.
You are responsible for complying with all posted guidelines, leash laws, and city bylaws during any group activity.
NayNays Puppers is not responsible for third-party enforcement actions, fines, or disputes arising from your failure to follow location-specific rules.
7.5 Transport & Arrival
Clients are responsible for transporting their own dogs safely to and from events or in-home appointments.
NayNays Puppers does not provide transportation and is not liable for:
Car accidents, leash failure in parking lots, or dog escapes before/after the event
Overheating, stress, or injury during transport
7.6 Event Cancellation & Weather Conditions
Outdoor events may be canceled or rescheduled due to inclement weather, unsafe terrain, or unforeseen safety concerns.
NayNays Puppers will make reasonable efforts to communicate changes in a timely manner but is not liable for missed appointments or travel inconveniences related to last-minute updates.
7.7 Media, Photography & Public Display
You may be photographed or filmed at events for promotional or educational purposes.
By attending, you grant permission to NayNays Puppers to use such images unless you opt out in writing prior to the event.
You may not record or reproduce materials from workshops or events without express written permission.
7.8 Waiver of Liability
By attending or hosting an event, participating in a public meetup, or allowing NayNays Puppers into your home, you agree to:
Release and discharge NayNays Puppers from all claims, liability, damages, losses, or injuries that may occur
Accept full responsibility for your dog’s behavior and impact in the shared environment
Indemnify and hold harmless NayNays Puppers from any legal action, claims, or costs resulting from your participation or your dog’s actions
8. Health & Veterinary Care
At NayNays Puppers, we prioritize the well-being of the dogs we work with. However, we are not a veterinary provider and do not offer medical care, diagnoses, or treatment for any physical or psychological condition. Any information or advice we provide regarding health, nutrition, or general wellness is educational in nature and must not be considered a substitute for professional veterinary guidance.
By using our services or products, you agree to the following terms:
8.1 No Veterinary Relationship
NayNays Puppers, including its owner(s), trainers, contractors, or affiliates, does not provide veterinary care.
We do not:
Diagnose or treat medical or psychological conditions
Prescribe medications or therapeutic diets
Offer emergency care or medical intervention
Any mention of symptoms, nutrition, wellness, or health concerns is for general informational purposes only.
8.2 Responsibility to Consult a Veterinarian
You agree that it is your sole responsibility to:
Have your dog examined and cleared by a licensed veterinarian prior to beginning any training or enrichment program
Maintain up-to-date vaccinations, flea and parasite control, and preventative care
Monitor your dog’s health and consult a veterinarian for any changes in behavior, energy, appetite, digestion, or condition
Seek professional veterinary care if your dog experiences stress, injury, illness, or unusual symptoms after participating in any NayNays Puppers service or consuming any treat
NayNays Puppers is not liable for consequences resulting from failure to obtain appropriate veterinary care or ignoring symptoms that require medical attention.
8.3 Undisclosed or Pre-Existing Medical Conditions
If you fail to disclose known or suspected medical conditions—including allergies, injuries, or illnesses—NayNays Puppers is not responsible for any complications, reactions, or injuries that may result.
You understand that:
Behavioral issues may be influenced or worsened by undiagnosed pain or illness
Training or treats may inadvertently trigger or exacerbate a pre-existing condition
Participation in any service or consumption of any product is at your own risk, especially in cases of known medical fragility
You agree to fully disclose your dog’s medical history to NayNays Puppers prior to starting any program, consultation, or dietary change.
8.4 Illness, Injury, or Veterinary Costs
NayNays Puppers is not responsible or financially liable for any veterinary care, medical treatment, emergency visits, diagnostic testing, prescriptions, or follow-up care that may be required as a result of:
Physical activity during training sessions
Emotional or behavioral stress due to socialization or environmental exposure
Reactions to training tools, techniques, or consumables
Exposure to allergens or ingredients in treats
Injury sustained during a session, event, or at home while following our advice
All veterinary decisions and costs are the sole responsibility of the pet owner.
8.5 Infectious Disease Disclaimer
You acknowledge that dogs participating in training sessions, events, or public meetups may be exposed to common canine illnesses (e.g., kennel cough, canine influenza, parasites, viruses) despite best practices.
While NayNays Puppers takes reasonable precautions to minimize these risks (such as advising vaccinated participation), we are not liable for any illness, exposure, or contamination resulting from contact with other animals or environments.
8.6 Emergency Situations
NayNays Puppers does not provide emergency services. In the case of a medical or behavioral emergency, you agree to:
Immediately contact your veterinarian or nearest emergency animal hospital
Take full responsibility for transporting and treating your pet
Not rely on any digital resource, email, or social media message for urgent care
8.7 Waiver of Health-Related Liability
By participating in services or purchasing products from NayNays Puppers, you agree to:
Release NayNays Puppers from all claims related to your dog’s health, injuries, allergic reactions, or illness
Accept full responsibility for all decisions regarding your pet’s medical care
Waive the right to hold NayNays Puppers financially or legally responsible for any veterinary costs or consequences stemming from the use of our services, training, treats, or advice
9. Children & Household Members
NayNays Puppers offers services that may take place in your home, in public environments, or online—where children, family members, roommates, guests, or others may be present. While we always aim to create a safe and respectful environment, we are not responsible for the behavior, safety, or supervision of any person other than the enrolled client and their dog(s).
By choosing to engage with NayNays Puppers in any capacity, you agree to the following terms:
9.1 Owner Responsibility for All Present Individuals
You, as the dog’s legal guardian and the person contracting services, accept full responsibility for the behavior and safety of all children and household members present during any in-home service, public event, or virtual session.
This includes:
Immediate family members (children, spouses, partners, seniors)
Roommates or housemates
Babysitters, visiting relatives, or other individuals who may enter the environment during the session
You are responsible for ensuring that all individuals present:
Follow instructions from NayNays Puppers staff or contractors
Avoid interfering with training, consultations, or dog behavior evaluations
Maintain a respectful and safe distance from the dog unless otherwise instructed
Refrain from using aversive tools, yelling, or performing corrective actions without supervision or guidance
9.2 Children Must Be Supervised
All children (minors under 18) must be actively supervised by a parent or guardian at all times during sessions, events, and virtual training.
Children may only interact with the dog, trainer, or equipment when it is deemed safe and age-appropriate, and only with prior approval and direction from NayNays Puppers.
NayNays Puppers is not liable for:
Accidental bites, scratches, or injury from the dog
Emotional distress, fear, or trauma caused by witnessing behavioral outbursts
Unintended consequences of child-dog interactions during or after training
Use of equipment by unsupervised minors (e.g., leashes, clickers, crates)
9.3 Exposure to Training Topics & Language
Some training topics (e.g., aggression, reactivity, bite prevention, behavioral triggers) may involve sensitive, emotional, or complex discussion.
You are responsible for deciding whether such content is appropriate for the children or other household members who may overhear or witness these sessions.
NayNays Puppers is not liable for emotional discomfort, misunderstanding, or concern arising from topics discussed during educational or behavioral consultations.
9.4 Participation in Public Events or Group Classes
If children or guests attend public events, group training classes, or meetups:
They must remain under your direct supervision at all times
They must stay a safe distance away from unfamiliar dogs unless advised otherwise
Disruptive or unsafe behavior may result in removal from the event without refund
You understand and agree that NayNays Puppers is not liable for any injury, trauma, or property damage that occurs during such events due to actions taken by other dogs, participants, or your own pet.
9.5 Safety Risks and Household Hazards
When sessions take place in your home, you agree to ensure that:
The environment is safe for all present (children, guests, trainer, and dog)
All hazardous items (cleaners, sharp tools, medications, open gates, etc.) are secured
Children and guests are kept clear of training areas when requested
NayNays Puppers is not responsible for injuries sustained by children or household members due to:
Unsafe surfaces or environments
Loose pets or unrestrained dogs
Training tools misused by family members
Unsupervised handling of dogs by minors
9.6 Waiver of Liability
By allowing children or other household members to be present during services or events, you agree to:
Assume full responsibility for their behavior, safety, and supervision
Release NayNays Puppers from all liability for physical injury, emotional harm, fear, or trauma
Indemnify and hold harmless NayNays Puppers from any claims, damages, legal actions, or costs resulting from their involvement or presence during training or events
10. Use of Images, Testimonials & Consent
As part of our services and community engagement, NayNays Puppers may take or receive photos, videos, and written testimonials involving clients, their pets, and their experiences. These materials may be used for promotional, educational, or operational purposes across a variety of platforms, both digital and print.
By participating in NayNays Puppers’ services or submitting any form of feedback or media, you acknowledge and agree to the following:
10.1 Image & Media Consent
During training sessions, consultations, events, or treat pickups, photos or videos may be taken of:
Your dog
You (with or without your dog)
Family members or individuals who are present and not explicitly excluded
Training progress, activities, results, or environment setups
These materials may be used by NayNays Puppers for:
Social media (e.g., Facebook, Instagram, TikTok)
Website galleries or landing pages
Educational or promotional graphics
Blog posts, email newsletters, or printed brochures
Marketing campaigns, advertisements, and client success features
Images may be edited or formatted for aesthetic consistency but will never be used in a way that is defamatory or misleading.
10.2 Opt-Out Policy
You have the right to opt out of photography or public sharing at any time by notifying NayNays Puppers in writing before or during your session or service.
If no opt-out notice is received, it will be assumed that you have given full consent to use images and video content taken during the session or event.
In the event of withdrawal of consent after an image has been posted, NayNays Puppers will make reasonable efforts to remove or replace the image where possible. However, we are not responsible for:
Reposts by third parties
Previous print or ad circulation
Cached or indexed versions of web content (e.g., on search engines)
10.3 Submitted Testimonials, Reviews & Feedback
If you submit a review or testimonial (via email, social media, Google, feedback form, etc.), you grant NayNays Puppers a non-exclusive, royalty-free, perpetual license to reproduce, edit, display, or publish your words in connection with our business.
Testimonials may be:
Shortened or paraphrased for clarity (without altering original intent)
Combined with other client reviews in promotional formats
Accompanied by your first name, last initial, pet’s name, city, or image (unless otherwise requested)
If you provide a testimonial in written, video, or audio form, you agree that it may be featured in promotional materials or training platforms unless you explicitly revoke that permission in writing.
10.4 Ownership & Usage Rights
All media and testimonials collected by NayNays Puppers or submitted voluntarily become part of our business media assets and may be used at our discretion to promote services and celebrate client success stories.
Clients may not use NayNays Puppers' media assets (e.g., professional photos, training graphics, branded content) for commercial or unrelated promotional use without written permission.
Clients may share social media posts that feature them or their dog for personal use only, such as on private profiles, pet communities, or personal blogs.
10.5 Waiver of Claims
By participating in any NayNays Puppers service or submitting a testimonial, you agree to:
Waive all claims to compensation, royalties, or control over how your dog’s likeness or your testimonial is used
Release and hold harmless NayNays Puppers from any liability related to the use of images, video footage, or feedback in a reasonable and respectful manner
Acknowledge that you are providing content voluntarily and with full understanding of how it may be used
11. Affiliate Recommendations & Third-Party Links
As part of its educational mission and commitment to helping pet owners make informed choices, NayNays Puppers may share or promote products, services, businesses, or resources created or sold by third parties. This may include affiliate relationships where NayNays Puppers earns a commission on purchases made through specific links or referral codes.
By using any affiliate link, purchasing a recommended product, or engaging with a third-party service promoted by NayNays Puppers, you acknowledge and agree to the following:
11.1 What Is an Affiliate Link?
An affiliate link is a specially tracked URL that lets a third-party vendor (like Amazon, Chewy, or another pet brand) know that you came from our website. If you make a purchase through that link, we may earn a commission or referral reward.
You might see these links in:
Blog posts or articles
Product suggestions for training tools, books, or toys
Social media posts or email newsletters
Website banners or footnotes on specific pages
11.2 Why We Use Them
We only share affiliate products or services that:
We’ve personally used, tested, or trust
Align with our mission to support dogs and their humans
Offer value or solutions for training, enrichment, wellness, or lifestyle
We are selective and transparent. You will always see a disclosure on any post or page that contains an affiliate link.
11.3 Disclosure Compliance (Canada)
In accordance with Canadian guidelines under:
Advertising Standards Canada (ASC)
The Competition Act (R.S.C., 1985, c. C-34)
Online influencer marketing best practices
We clearly disclose our affiliate relationships so you can make informed choices. You’ll typically see phrasing like:
"This post contains affiliate links. We may earn a small commission if you make a purchase through them — at no extra cost to you."
This ensures full transparency and compliance, and maintains the integrity of our recommendations.
11.4 Third-Party Site Interactions
When you click an affiliate link or any third-party link (e.g., to Facebook, PayPal, Stripe, or a product page), you will be redirected to an external website. These sites may collect their own data and operate under their own privacy policies.
We are not responsible for how those third-party platforms:
Collect, use, or share your information
Process payments or fulfill orders
Display ads or use cookies
We encourage you to read each third-party site’s Privacy Policy and Terms of Service before interacting or making a purchase.
11.5 No Third-Party Guarantee or Endorsement
NayNays Puppers may reference or recommend third-party:
Products (e.g., training tools, treats, grooming supplies, books)
Services (e.g., pet insurance, dog walkers, veterinarians, grooming salons)
Platforms (e.g., Amazon, Chewy, social media accounts, educational programs)
These references do not constitute a formal endorsement or guarantee of safety, effectiveness, availability, or value. All recommendations are offered based on personal opinion, user experience, or general relevance to pet owners.
NayNays Puppers does not assume responsibility for the quality, function, customer service, or delivery of any third-party product or service.
11.6 Affiliate Disclosure
Some links shared via NayNays Puppers’ blog, social media, emails, website, or downloadable resources may be affiliate links, which means NayNays Puppers may receive a small commission if you choose to purchase through those links—at no additional cost to you.
We strive to clearly disclose affiliate relationships in accordance with FTC guidelines.
Affiliate earnings help support the time and resources required to create free content, but all participation is completely optional.
11.7 User Responsibility & Independent Research
It is your sole responsibility to:
Conduct your own research before making purchases
Review manufacturer labels, sizing guides, safety instructions, and ingredient lists
Assess whether a product or service is appropriate for your dog’s breed, size, behavior, age, and medical history
Contact the third-party vendor or provider directly for customer support, returns, or warranties
NayNays Puppers is not responsible for misuse, defective items, delayed shipping, unsatisfactory outcomes, or disputes involving third-party companies.
11.8 Content Accuracy & Currency
While we strive to keep all product links and references up to date, NayNays Puppers cannot guarantee:
That all links will remain active or accurate over time
That prices, availability, or product descriptions have not changed since publication
That external content (e.g., blog posts, YouTube videos, Instagram reels) remains accurate or relevant
You agree to use external links at your own discretion and risk.
11.9 No Liability for Third-Party Content or Conduct
NayNays Puppers does not control the business practices, privacy policies, shipping standards, or ethical conduct of any third-party company mentioned.
We are not liable for any losses, injuries, damages, allergic reactions, or dissatisfaction resulting from:
Third-party products purchased using our links
Service experiences arranged through our recommendations
Content you access through external blogs, websites, or media accounts we share
11.10 Waiver of Claims
By choosing to click on affiliate or third-party links, or acting on a recommendation provided by NayNays Puppers, you agree to:
Waive all claims against NayNays Puppers for liability, loss, dissatisfaction, or harm incurred from use of third-party products or services
Indemnify and hold harmless NayNays Puppers for any financial, medical, behavioral, or property-related consequences stemming from such purchases or engagements
11.11 Questions or Concerns?
If you ever want more information about one of our affiliate relationships, or have questions about a product we’ve recommended, we’re happy to clarify.
📧 Reach out at: naynayspuppers@gmail.com
12. Waiver of Liability & Indemnification
By purchasing, participating in, or engaging with any product, service, event, content, or communication provided by NayNays Puppers, you, the “Client,” acknowledge and agree to fully assume all risks, waive all claims, and release NayNays Puppers from any form of legal or financial liability.
This waiver and indemnification applies to all activities, whether in-person, virtual, public, private, educational, or product-based.
By purchasing from, participating in, or engaging with NayNays Puppers, you agree to:
Waive any and all claims against NayNays Puppers, its owner(s), contractors, affiliates, and partners, including for negligence, injury, or damages.
Indemnify and hold harmless NayNays Puppers for any legal fees, claims, demands, or expenses resulting from your dog’s behavior or your participation in our services.
12.1 General Waiver of Liability
To the fullest extent permitted by applicable Canadian law, you agree that:
NayNays Puppers, including its owner(s), staff, partners, and affiliates, shall not be held liable for:
Any injuries, damages, losses, or expenses (direct or indirect) arising from your use of our website, services, products, or resources.
Any issues related to your pet’s behaviour, training progress, dietary reactions, or health concerns that may arise from using our cookies, recommendations, or advice.
We do not guarantee results for dog training or the effectiveness of any tools or treats, as outcomes depend on a variety of individual factors, including consistency, environment, and individual dog temperament.
12.2 Comprehensive Waiver of Claims
You expressly acknowledge and agree that:
Participation in dog training, behavioral support, consultations, events, and consumption of any treats or content comes with inherent risks—including but not limited to injury, illness, property damage, or behavioral deterioration.
You are voluntarily choosing to engage in NayNays Puppers services and assume all associated risks, both known and unknown.
You hereby irrevocably waive, release, and forever discharge NayNays Puppers, including its owner(s), agents, employees, independent contractors, affiliates, volunteers, event hosts, successors, and assigns from:
Any and all claims, causes of action, demands, lawsuits, liabilities, costs, damages, or losses
Related to personal injury, illness, emotional distress, dog aggression, property damage, or death
Whether caused directly or indirectly by advice given, products used, events attended, or interactions during services
This waiver includes but is not limited to incidents arising from:
Dog training (in-person or virtual)
Behavior consultations
Events and meetups
Consumption of treats or exposure to ingredients
Public interactions involving your dog
Technical issues or communication breakdowns in virtual sessions
Any implementation of advice or materials provided by NayNays Puppers
12.3 Assumption of Risk
You confirm and agree that:
You are solely responsible for supervising and managing your dog before, during, and after all services and training.
You understand that even well-trained or supervised dogs can behave unpredictably under stress, fear, illness, pain, or distraction.
You assume full responsibility and liability for any consequence of your dog’s actions, including but not limited to:
Bites, scratches, leash pulling, lunging, jumping, destructive behavior, or escape
Medical emergencies, legal actions, or third-party complaints arising from incidents involving your dog
You further acknowledge that NayNays Puppers has made no promises or guarantees of success or specific results, and that all outcomes depend on your individual dog, household dynamics, and consistency in following training and care recommendations.
12.4 Pet Owner Responsibility
You are solely responsible for:
Supervising your dog’s use of treats, tools, or training exercises
Ensuring your dog is healthy, vaccinated, and medically fit to participate in training
Consulting with a veterinarian before introducing new foods or training programs
Following instructions and using your own judgment when applying training tips, blog resources, or product suggestions
NayNays Puppers is not liable for any adverse reactions, injuries, or property damage caused by your dog during or after the use of our services or products.
12.5 Indemnification Clause
You agree to fully indemnify, defend, and hold harmless NayNays Puppers, its owner(s), agents, trainers, contractors, volunteers, and affiliates from:
Any claim, loss, damage, expense, or liability (including reasonable attorney’s fees and court costs)
Resulting from or connected to:
Your dog’s actions or behaviour before, during, or after training
Your failure to disclose medical, behavioral, or household risks
Your misuse of website, products or materials
Your participation in public events, home visits, or virtual sessions
Any third-party injury, claim, or legal dispute that arises from your use of NayNays Puppers’ services, training, treats, content, or advice
Any harm or loss caused to others or to property while using our products or services
This indemnification obligation applies even in the event of negligence by NayNays Puppers, except in cases of gross negligence or willful misconduct. This clause helps protect our business while encouraging responsible participation and realistic expectations.
12.6 Jurisdiction
This waiver is governed by the laws of the Province of Ontario and the federal laws of Canada. By using our website or services, you agree to submit to the jurisdiction of local courts within this region, if ever required.
📌 If you have any questions about this clause or your responsibilities, don’t hesitate to contact us — we’re here to help ensure a safe, respectful, and transparent experience for you and your dog.
📧 Contact: admin@naynayspuppers.com
12.7 Binding Effect
This waiver and indemnification:
Shall be binding upon you and your heirs, legal representatives, family members, guests, and assigns
Shall remain in effect throughout your continued relationship with NayNays Puppers and survive the conclusion of services
Applies to all interactions and transactions with NayNays Puppers unless otherwise revoked in writing and mutually agreed upon
12.8 Acceptance of Terms
By participating in any service, purchasing any product, downloading any content, or submitting any information through NayNays Puppers, you confirm that:
You have read, understood, and voluntarily agree to this waiver of liability and indemnification in full
You are of legal age and mental capacity to enter into this agreement
You understand that this is a legally binding contract and that you are giving up certain legal rights, including the right to sue or pursue compensation
If you do not agree with these terms, you must not engage with any NayNays Puppers service, product, or content.
13. Policy Changes
We believe in transparency and trust — that includes keeping you informed whenever we update our Privacy Policy or related terms. This section explains how and why we might make changes, and what your rights are under Canadian privacy law, including PIPEDA.
NayNays Puppers reserves the right to modify, update, amend, or revise any portion of this Liability Disclaimer, Terms of Use, Privacy Policy, Refund Policy, or any other related service terms at any time and without prior notice.
We are continually evolving our business to better serve our clients and their dogs, and as a result, policies may change to reflect new offerings, improved safety practices, regulatory guidance, or updated procedures.
13.1 When We Update Our Policies
We may revise this Privacy Policy or other related terms (e.g., Terms of Use, Disclaimers) from time to time to reflect:
Changes in services, tools, or features
New privacy regulations or legal obligations (federal or provincial)
Business growth or restructuring
Updates to how we collect, use, or store your data
When we make material changes, we’ll make it clear — no sneaky edits or fine print.
13.2 Right to Modify Terms
NayNays Puppers may, at its sole discretion, revise any aspect of its liability terms, service conditions, product disclosures, disclaimers, or user agreements at any time.
These changes may apply to:
Training services (in-person or virtual)
Behavior consultations
Events or public meetups
Treat policies and ingredient disclosures
Refunds, rescheduling, and service timelines
Digital content usage and affiliate disclosures
Waivers, image releases, and indemnification clauses
You agree that it is your responsibility to review this disclaimer periodically and to remain informed of any modifications.
13.2 Method of Notification
Changes to this disclaimer and related policies will be posted on the NayNays Puppers website and may also be announced via:
Email newsletters (if subscribed)
Social media posts
Updates to terms during checkout, booking, or service sign-up
Unless otherwise specified, all updates become effective immediately upon publication.
13.3 How You’ll Be Informed
Here’s how we keep you in the loop:
The “Last Updated” date at the top of this page will always reflect the most recent revision.
For significant updates, we may also post a notice on our homepage or contact you by email (if you’re subscribed).
Minor language or formatting updates that don’t change your rights or data usage may not warrant a direct notification but will still be reflected here.
13.4 Continued Use as Acceptance
Your continued use of NayNays Puppers services, participation in training or consultations, consumption of treats, or engagement with our website after a policy update is posted will constitute your full and binding acceptance of the revised terms.
If you do not agree with the updated policy, it is your responsibility to discontinue use of our services and notify us in writing of your concerns.
By continuing to use our website, services, or products after an update is published, you acknowledge and accept the revised terms. If you disagree with any new terms, you always have the right to:
Stop using our services or website
Contact us to delete your data
Ask questions or seek clarification
We’re committed to ensuring you always know what you’re agreeing to — and why.
13.5 Compliance with Canadian Regulations
As a Canadian business, NayNays Puppers complies with PIPEDA and other applicable provincial privacy legislation (e.g., Ontario’s Consumer Protection Act, British Columbia’s Personal Information Protection Act (PIPA), etc.).
We monitor regulatory changes to ensure we stay up to date — and we adjust our policies accordingly to maintain compliance and protect your rights.
13.6 Superseding Language
In the event of a conflict between an older version of this disclaimer and a newer version, the most current version published on our website shall prevail.
Any verbal communication or informal correspondence that contradicts the official disclaimer shall not be binding unless confirmed in writing by NayNays Puppers.
13.7 Documentation & Recordkeeping
We recommend all clients retain a copy of this disclaimer and periodically check our website for revisions.
Upon request, NayNays Puppers will provide the most current version of this policy or documentation of the version applicable at the time of your service engagement.
14. Acceptance of Terms
By choosing to engage with NayNays Puppers in any capacity—whether through the use of our website, booking a service, attending an event, purchasing a product, downloading digital content, submitting a form, or communicating with us via email, phone, or social media—you confirm that you have read, understood, and voluntarily agreed to the full terms outlined in this Liability Disclaimer.
This includes your full acceptance of all disclaimers, waivers, policies, and indemnification clauses found herein.
14.1 Binding Agreement
Your use of NayNays Puppers' services or products constitutes a legally binding agreement between you (“Client,” “User,” or “Customer”) and NayNays Puppers.
This agreement applies whether services are rendered:
In person
Virtually or remotely
Through written or downloadable content
Via third-party booking platforms, social media, or affiliate referrals
You acknowledge that this agreement is enforceable to the fullest extent permitted by law and that it waives certain rights you might otherwise hold.
14.2 Eligibility & Legal Capacity
By using our services or products, you confirm that:
You are at least 18 years of age or are using our services under the supervision of a parent or legal guardian
You are legally competent and have the full authority and capacity to enter into this agreement on your own behalf or on behalf of any minors or animals under your care
If you are representing an organization, household, or multi-dog household, you accept these terms on behalf of all participants and pets
14.3 Voluntary Consent
Your acceptance of this disclaimer is voluntary, and you are free to decline or discontinue services if you do not agree with the terms
If you choose to proceed with any aspect of NayNays Puppers—whether by booking a session, consuming a treat, using a resource, or attending an event—you do so with full awareness and acknowledgment of the associated risks and responsibilities
You understand that no services or goods will be provided without acceptance of these terms
14.4 Scope of Agreement
This acceptance of terms applies to, but is not limited to:
Dog training (all levels)
Behavioral consultations
Virtual and in-home sessions
Treat purchases and consumption
Digital content, online learning, and downloads
Group classes and public events
Affiliate product recommendations and third-party links
Photography, testimonials, and all forms of communication
14.5 Refusal of Service
NayNays Puppers reserves the right to refuse service or discontinue an existing service relationship with any individual or entity that:
Refuses to agree to the terms of this disclaimer
Violates policies outlined herein
Displays disrespectful, unsafe, or dishonest conduct
Places dogs, people, or the business at risk
Refusal or discontinuation of service does not waive your obligation to abide by the terms agreed to during prior engagement.
14.6 Ongoing Acknowledgment
Your acceptance of these terms remains valid for the duration of your relationship with NayNays Puppers unless explicitly revoked in writing and accepted by both parties
This includes future services, purchases, or digital interactions—even if a new form or signature is not collected for each instance
14.7 Questions or Concerns
If you have any questions about this agreement or wish to request clarification before proceeding, please contact us at:
📧 Email: admin@naynayspuppers.com
🌐 Website Contact Form: Contact Us
We’re happy to explain any policy in more detail before you begin.